We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
I'm still not eligible for File Provider on my Mac OS 15, why?
Hi. I'm still not eligible for File Provider. (Hoping to upgrade so I can access to the Office automatic save features.). Please help.
Some stats:
OSX 15
Dropbox Version 208.4.5824
Dropbox Located in -> MacHD -> UserName -> Dropbox. (Main HD)
Dropbox Advanced account.
Thanks!!!
- Jay
Dropbox Staff
Hi takefive99, thanks for bringing this to our attention.
How many files do you have in your Dropbox folder in Finder currently, including any online-only files?
This will help me to assist further!
Sure. When I click on get info on the Dropbox folder it says there are 159,819 items (4.32 gb) on disk. thanks
- Nancy
Hi from me too, takefive99! Since you mentioned being part of a Dropbox team, have you checked if the rest of the team members are having similar issues? If they do, is it possible your admin has disabled the migration for your team?
If that’s not the case, I’d like a screenshot of what you see under the Sync tab of your app’s preferences here.
This could very well be the issue! I will ask IT to make the change and report back.m. Thank you.
They made the change but there is no movement on my end. I'll give the system some time to propagate. If there is no change by tomorrow, I'll post in this channel.
Here is my current sync tab
