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takefive99's avatar
takefive99
Explorer | Level 4
2 months ago

I'm still not eligible for File Provider on my Mac OS 15, why?

Hi.  I'm still not eligible for File Provider.  (Hoping to upgrade so I can access to the Office automatic save features.). Please help.   Some stats:   OSX 15 Dropbox Version 208.4.5824 ...
Desktop
Install
Installing
Mac
Setting up the apps
takefive99's avatar
takefive99
Explorer | Level 4

They made the change but there is no movement on my end.  I'll give the system some time to propagate.  If there is no change by tomorrow, I'll post in this channel.

takefive99's avatar
takefive99
Explorer | Level 4
2 months ago

Here is my current sync tab 

 

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Thanks for the screenshot takefive99 

     

    Did you reboot your computer since your team's admin enabled the migration to the Dropbox for Mac OS on File Provider version?

     

    Also, has any member of your team been migrated to that version of the app yet? 

    • takefive99's avatar
      takefive99
      Explorer | Level 4
      2 months ago

      Thanks for your help so far.

      FYI:  I have rebooted to no effect.  I believe everyone else on my team is on the same version.  I've asked but have had no reports of other successes in upgrading.

      Here is the current error message (unchanged)

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Hey takefive99, I hope it's okay to jump in!

         

        Can you also make sure that you've opted in to our early releases?

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