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Forum Discussion
Trailerman
11 months agoHelpful | Level 7
Unable to manually move Dropbox folder to users/[user]/cloud storage
Hi,
We have two identical MacBook Pro systems and need to keep them synced. In order to do this properly, we need the Dropbox folder to be located in the same location on both systems.
O...
- 10 months ago
I just wanted to share that we found the solution to this issue. It took a month, and should perhaps be more widely available. Basically, Dropbox will not permit a File Provider upgrade, if the number of files being synced exceeds 300,000. The solution for us was to unsync a bunch of content to get below that limit, then apply the upgrade (which appeared automatically), then resync the full data set. Aside from a few minor teething issues, things seem to be working, and this has finally enabled us to sync our systems bu having Dropbox located in the same location.
Walter
Dropbox Staff
Hey Trailerman - sorry to hear you're still having issues with this.
I'd suggest replying to your ticket directly with our team as they'll be better equipped to help further in this case.
Let us know if you have anything else to add in the meantime.
Trailerman
10 months agoHelpful | Level 7
I just wanted to share that we found the solution to this issue. It took a month, and should perhaps be more widely available. Basically, Dropbox will not permit a File Provider upgrade, if the number of files being synced exceeds 300,000. The solution for us was to unsync a bunch of content to get below that limit, then apply the upgrade (which appeared automatically), then resync the full data set. Aside from a few minor teething issues, things seem to be working, and this has finally enabled us to sync our systems bu having Dropbox located in the same location.
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