Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
After installing the new macOS Monterey I am getting the below error
Couldn't start Dropbox
This is usually because of a permissions error. Storing your home folder on a network share can also cause an error. For more information, click the help button below.
I tried to remove dropbox using instructions on the website and re-install using advance install and still see the error.
please assist
Hi Hannah have same problem with mac monterey. I have tried everything. Is there any further help you can provide please
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi Guys and girls.
I have tried all the solutions above but it still will not work.
below is a copy of my error message.
Any help would be appreciated
it worked even after i had desinstalled
tks
Ok SO I had a different fix. I followed the instructions fro an advanced install. this included entering info in the terminal app on my Mac and then download a different app fro my Mac. The original one I was trying to use was from dropbox connect. the install was completely different and its working now.
https://help.dropbox.com/installs-integrations/desktop/advanced-reinstall
Same issue. Same code that others have shared. Any other support, like a fix, would be great.
I'm not on Monterey but I essentially get the same message.
Hey there. I'm getting the same error but I'm not on Monterey yet (my school is not compatible). I tried the steps but it did not work for me. Any suggestions?
@amiralin Copying your steps and I also had to reboot my iMac. I suspect this is all that was important, not all that reinstall and giving permissions.
go to Launchpad – Utility – Activity Monitor – Force Exit all Dropbox Instances
go to Settings – Security & Privacy ( Give Dropbox permissions in the following areas)
Reboot
I'm having precisely the same problem and have done the same things. Did you figure out what the problem is?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!