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Constant "Permission to update" request on Windows

Constant "Permission to update" request on Windows

Sleepless Digital
Explorer | Level 4

Getting a "permission to update" request from Windows (10 Pro) about every 30 minutes. Regardless of me clicking yes, or cancel, the request pops up all the time. Any ideas?

12 Replies 12

Adrian O
New member | Level 2

I too am having this same issue. It started in May. Constant app update requests. I too am the admin. for my organization and have never had this issue in the past. I've uninstalled and reinstalled to no avail. I'm getting so many update requests that its bogging down my computer. You guys need to fix this immediately or we're moving to another provider. 

Walter
Dropbox Staff

Hey @Adrian O - thanks for bringing this to our attention.

 

Can you please clarify your device's exact OS version and the version of the Dropbox desktop app you've installed there?

 

A screenshot of the requests you get would also help, so feel free to include one in your next reply.


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Sleepless Digital
Explorer | Level 4

Hi Adrian-

I ended up having to uninstall/reinstall DB. I timed it for some downtime because the re-syncing took about 8 hours, but it did fix the issue. I hope it works for you. - Cheers-

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Top contributors to this post

  • User avatar
    Sleepless Digital Explorer | Level 4
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    Walter Dropbox Staff
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    Adrian O New member | Level 2
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    Hannah Dropbox Staff
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