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Forum Discussion

MWulfe's avatar
MWulfe
Helpful | Level 5
7 years ago

Constant update notifications

I am getting frequent notifications to update my Windows desktop Dropbox app, requesting permission to make changes to my system.  It doesn't matter whether I respond yes or no, nothing happens after that.  It just keeps happening over and over again.

    • MWulfe's avatar
      MWulfe
      Helpful | Level 5

      Yes, I have tried this, several times including just now, when I clicked on the link in your message.  Here's what happens.

      I downloaded the install file (again), and executed it, responded "Yes" to the security question, and it started the install with the progress bar showing progress.  Then that dialog box disappears, then... nothing.

      I have waited about 10 minutes while checking task manager for any activity, and it has remained unchanged:

    • MWulfe's avatar
      MWulfe
      Helpful | Level 5
      Manual update worked, thanks for your help!
      • Jane's avatar
        Jane
        Icon for Dropbox Staff rankDropbox Staff

        Ah, that's great to hear & thanks for confirming!

        Happy syncing ahead & I hope you have a lovely weekend MWulfe! :slight_smile:

  • Daphne0809's avatar
    Daphne0809
    New member | Level 2

    Hi!

    If you check the configuration section of Dropbox desktop app, you can change your preferences regarding notifications. 

    I don't know if you tried that, but I hope it works!

    Regards. 

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