Ich habe online keinen Zugriff mehr auf mein kostenpflichtiges Konto. Auch nach mehrfachem reset mit Abmelden und Passwort neu setzen, komme ich jeweils nur auf ein basic Konto ohne hochgeladene Date...
Könnte es sein, dass das kostenpflichtige Abo unter einer anderen E-Mail-Adresse lÀuft?
Auch wenn Sie nicht bei einem kostenpflichtigen Konto angemeldet sind, können Sie sich trotzdem an unseren Support wenden, damit wir das kostenpflichtige Abo fĂŒr Sie finden können: https://www.dropbox.com/get_help/billing
Hoffentlich helfen Ihnen diese Informationen weiter.
Könnte es sein, dass das kostenpflichtige Abo unter einer anderen E-Mail-Adresse lÀuft?
Auch wenn Sie nicht bei einem kostenpflichtigen Konto angemeldet sind, können Sie sich trotzdem an unseren Support wenden, damit wir das kostenpflichtige Abo fĂŒr Sie finden können: https://www.dropbox.com/get_help/billing
Hoffentlich helfen Ihnen diese Informationen weiter.
herzlichen Dank fĂŒr deine Antwort & Hilfe! Es war tatsĂ€chlich, wie du vermutet hast, darauf wĂ€re ich nicht gekommen⊠Das hat mich gerettet. Ein hoch auf dich und deine UnterstĂŒtzung!
Glg
Rebekka
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Richten Sie sie an die Dropbox Community!","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:103007A"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:German"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:103007A"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Eine Frage stellen","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":3006,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-04-06T05:33:35.152-07:00"},"eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"FREEFORM_AND_PRESET"},"Rank:rank:47":{"__typename":"Rank","id":"rank:47","position":30,"name":"New member | Level 2","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1908436":{"__typename":"User","id":"user:1908436","uid":1908436,"login":"Rebekka Ettlin","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"email":"","messagesCount":2,"biography":null,"topicsCount":1,"kudosReceivedCount":1,"kudosGivenCount":1,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-23T11:38:39.495-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1908436"},"ForumTopicMessage:message:827704":{"__typename":"ForumTopicMessage","uid":827704,"subject":"Kein Zugriff auf Plus Konto","id":"message:827704","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:1908436"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:103001000"},"conversation":{"__ref":"Conversation:conversation:827704"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:827704"},"body@stripHtml({\"truncateLength\":200})":" Ich habe online keinen Zugriff mehr auf mein kostenpflichtiges Konto. Auch nach mehrfachem reset mit Abmelden und Passwort neu setzen, komme ich jeweils nur auf ein basic Konto ohne hochgeladene Date...","body@stringLength":"323","rawBody":"
Ich habe online keinen Zugriff mehr auf mein kostenpflichtiges Konto. Auch nach mehrfachem reset mit Abmelden und Passwort neu setzen, komme ich jeweils nur auf ein basic Konto ohne hochgeladene Dateien. Deswegen habe ich auch keinen Zugriff auf persönlichen Support. Hat jemand eine Idee, was ich tun könnte? Danke!
Ich habe online keinen Zugriff mehr auf mein kostenpflichtiges Konto. Auch nach mehrfachem reset mit Abmelden und Passwort neu setzen, komme ich jeweils nur auf ein basic Konto ohne hochgeladene Dateien. Deswegen habe ich auch keinen Zugriff auf persönlichen Support. Hat jemand eine Idee, was ich tun könnte? Danke!
"},"Conversation:conversation:827704":{"__typename":"Conversation","id":"conversation:827704","solved":true,"topic":{"__ref":"ForumTopicMessage:message:827704"},"lastPostingActivityTime":"2025-03-27T01:20:51.971-07:00","lastPostTime":"2025-03-27T01:20:51.971-07:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:827704":{"__typename":"ModerationData","id":"moderation_data:827704","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:827704_1":{"__typename":"Revision","id":"revision:827704_1","lastEditTime":"2025-03-24T02:18:38.759-07:00"},"AcceptedSolutionMessage:message:827989":{"__typename":"AcceptedSolutionMessage","id":"message:827989","conversation":{"__ref":"Conversation:conversation:827704"},"author":{"__ref":"User:user:1562175"},"revisionNum":1,"uid":827989,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumTopicMessage:message:827704"},"subject":"Re: Kein Zugriff auf Plus Konto","moderationData":{"__ref":"ModerationData:moderation_data:827989"},"body":"
Könnte es sein, dass das kostenpflichtige Abo unter einer anderen E-Mail-Adresse lÀuft?
\n
Auch wenn Sie nicht bei einem kostenpflichtigen Konto angemeldet sind, können Sie sich trotzdem an unseren Support wenden, damit wir das kostenpflichtige Abo fĂŒr Sie finden können: https://www.dropbox.com/get_help/billing
\n
Hoffentlich helfen Ihnen diese Informationen weiter.
Könnte es sein, dass das kostenpflichtige Abo unter einer anderen E-Mail-Adresse lÀuft?
\n
Auch wenn Sie nicht bei einem kostenpflichtigen Konto angemeldet sind, können Sie sich trotzdem an unseren Support wenden, damit wir das kostenpflichtige Abo fĂŒr Sie finden können: https://www.dropbox.com/get_help/billing
\n
Hoffentlich helfen Ihnen diese Informationen weiter.
herzlichen Dank fĂŒr deine Antwort & Hilfe! Es war tatsĂ€chlich, wie du vermutet hast, darauf wĂ€re ich nicht gekommen⊠Das hat mich gerettet. Ein hoch auf dich und deine UnterstĂŒtzung!
herzlichen Dank fĂŒr deine Antwort & Hilfe! Es war tatsĂ€chlich, wie du vermutet hast, darauf wĂ€re ich nicht gekommen⊠Das hat mich gerettet. Ein hoch auf dich und deine UnterstĂŒtzung!
Glg
Rebekka
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Dropbox Staff
