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abonnement

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Auch nach mehrfachem reset mit Abmelden und Passwort neu setzen, komme ich jeweils nur auf ein basic Konto ohne hochgeladene Dateien. Deswegen habe ich auch keinen Zugriff auf persönlichen Support. Hat jemand eine Idee, was ich tun könnte? Danke! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"318","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:826210":{"__typename":"Conversation","id":"conversation:826210","topic":{"__typename":"ForumTopicMessage","uid":826210},"lastPostingActivityTime":"2025-03-17T06:16:09.110-07:00","solved":false},"User:user:1906784":{"__typename":"User","uid":1906784,"login":"Uli_H","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:1906784"},"ForumTopicMessage:message:826210":{"__typename":"ForumTopicMessage","subject":"Dropbox-Testabo künden","conversation":{"__ref":"Conversation:conversation:826210"},"id":"message:826210","revisionNum":1,"uid":826210,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1906784"},"metrics":{"__typename":"MessageMetrics","views":50},"postTime":"2025-03-12T04:54:25.713-07:00","lastPublishTime":"2025-03-12T04:54:25.713-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hallo liebe Community Beim Kauf einer Seagate-Festplatte habe ein 180-Tage Test-Abo für Dropbox Backup erhalten. Dieses habe ich gestern gestartet (Kreditkarte hinterlegt).  Nun möchte ich gerne wissen, wie ich es dann eventuell künden kann. Auf der entsprechenden Seite \"Abo\" meines Kontos kann ich den Bereich nirgends finden. Ich habe das Abo nicht via Handy gemacht (App Store) und auf dem Handy kann ich auch nirgends stornieren.  Gibt es einen anderen Weg, dieses Abo ggf. zu künden, als einen Kündigungs-Brief mit dem entsprechenden Formular nach Irland per Post zu schicken?  Vielen Dank für eure Hilfe.  Herzliche Grüsse Uli ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"661","kudosSumWeight":0,"repliesCount":7,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:826214":{"__typename":"Conversation","id":"conversation:826214","topic":{"__typename":"ForumTopicMessage","uid":826214},"lastPostingActivityTime":"2025-03-12T08:24:21.351-07:00","solved":false},"User:user:1906793":{"__typename":"User","uid":1906793,"login":"sogro","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:1906793"},"ForumTopicMessage:message:826214":{"__typename":"ForumTopicMessage","subject":"Abo kündigen, Email-Adresse wurde vom Arbeitsgeber gelöscht.","conversation":{"__ref":"Conversation:conversation:826214"},"id":"message:826214","revisionNum":1,"uid":826214,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1906793"},"metrics":{"__typename":"MessageMetrics","views":27},"postTime":"2025-03-12T05:55:58.876-07:00","lastPublishTime":"2025-03-12T05:55:58.876-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hallo, ich habe für eine nun terminierte Anstellung ein Dropbox-Abo, das über eine Email-Adresse läuft, welche mit Kündigung gelöscht wurde. Zudem ist das Passwort nicht mehr abrufbar. Wie oder wer kann nun das Abo löschen, so dass es nicht mehr weiterläuft? Besten Dank für die Hilfestellung. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"295","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:825476":{"__typename":"Conversation","id":"conversation:825476","topic":{"__typename":"ForumTopicMessage","uid":825476},"lastPostingActivityTime":"2025-03-12T07:30:24.657-07:00","solved":false},"User:user:1906009":{"__typename":"User","uid":1906009,"login":"Helena Froehlich","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:1906009"},"ForumTopicMessage:message:825476":{"__typename":"ForumTopicMessage","subject":"Kann Rechnung nicht finden","conversation":{"__ref":"Conversation:conversation:825476"},"id":"message:825476","revisionNum":1,"uid":825476,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1906009"},"metrics":{"__typename":"MessageMetrics","views":29},"postTime":"2025-03-07T01:49:01.990-08:00","lastPublishTime":"2025-03-07T01:49:01.990-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hallo, mir ist  via paypal für meine Dropbox 119,88 Euro abgebucht worden. In meinem Account kann ich unter Konto/Abrechnung keine Rechnung finden. Wo kann ich sie finden bzw. wie kann ich sie anfordern?  Vielen Dank ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"229","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:823362":{"__typename":"Conversation","id":"conversation:823362","topic":{"__typename":"ForumTopicMessage","uid":823362},"lastPostingActivityTime":"2025-02-25T06:44:36.283-08:00","solved":false},"User:user:1903877":{"__typename":"User","uid":1903877,"login":"Maximilian Kost","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1903877"},"ForumTopicMessage:message:823362":{"__typename":"ForumTopicMessage","subject":"Premium funktioniert nicht","conversation":{"__ref":"Conversation:conversation:823362"},"id":"message:823362","revisionNum":1,"uid":823362,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1903877"},"metrics":{"__typename":"MessageMetrics","views":60},"postTime":"2025-02-21T00:20:06.857-08:00","lastPublishTime":"2025-02-21T00:20:06.857-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hallo zusammen,  ich hab ein Problem mit dem premium Abo.  In meiner Abo Übersicht wird mir angezeigt das ich das premium Abo habe aber in der Dropbox App heißt es ich habe kein premium  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"205","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:790099":{"__typename":"Conversation","id":"conversation:790099","topic":{"__typename":"ForumTopicMessage","uid":790099},"lastPostingActivityTime":"2024-08-25T01:24:17.219-07:00","solved":true},"Category:category:102007A":{"__typename":"Category","id":"category:102007A","displayId":"102007A"},"Forum:board:102001000":{"__typename":"Forum","id":"board:102001000","displayId":"102001000","nodeType":"board","conversationStyle":"FORUM","title":"Poser une question","shortTitle":"Poser une question","parent":{"__ref":"Category:category:102007A"}},"User:user:1865229":{"__typename":"User","uid":1865229,"login":"lovaldelph","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:1865229"},"ForumTopicMessage:message:790099":{"__typename":"ForumTopicMessage","subject":"Facturation et accès à un call center","conversation":{"__ref":"Conversation:conversation:790099"},"id":"message:790099","revisionNum":1,"uid":790099,"depth":0,"board":{"__ref":"Forum:board:102001000"},"author":{"__ref":"User:user:1865229"},"metrics":{"__typename":"MessageMetrics","views":749},"postTime":"2024-08-21T01:35:36.710-07:00","lastPublishTime":"2024-08-21T01:35:36.710-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" bonjour j'ai payé le 6 aout dernier mon renouvellement à Dropbox Plus par une CB nouvelle, l'ancienne ayant expiré. Le montant a été débité par Dropbox mais mon abonnement n'a pas été renouvelé, ils ont meme remis le forfait de base et impossible de joindre un téléconseiller ou d'avoir la possibilité de les joindre. 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