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New member | Level 2

4 years ago

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Kein Zugriff auf Account - stattdessen neuer Account autom. erstellt

Hallo zusammen!

Habe jahrelang ein DbAccount genutzt - verknüpft mit dem Google-Konto, dementsprechend lief Anmeldung nur über Google-adresse(EMail).
Vor ein paar Tagen habe ich meine Email-Adresse im Google-Konto geändert. Nun wollte ich mich wieder mit Google-Adresse im DbAccount anmelden. Er hat allerdings einfach ein komplett neuen DbAccount erstellt, statt auf mein DbAccount zu zugreifen.
Kein Zugriff auf meinen originalen DbAccount mehr möglich.
Leider habe ich nichts passendes in den Hilfethemen/Community oder hier gefunden.
Ich möchte Euch auch bitten, nicht einfach einen Link zum Hilfeportal als Antwort zu senden!
Alle Schritte bin ich bereits durchgegangen.
Vielen lieben Dank!
Brgs Michel

Konten & Abrechnung

Werner
4 years ago
Hallo _Frontenmichel_,

danke für Ihren Beitrag und willkommen im Dropbox-Forum!

Bei der Erstellung eines Dropbox-Kontos wird der Nutzer gebeten, eine Mail-Adresse anzugeben. Diese Adresse bleibt so lange mit dem Dropbox-Konto verknüpft, bis dies manuell in den Konteneinstellungen geändert wird.

Dabei ist es gleichgültig, ob Sie Ihre Mail-Adresse bei dem von Ihnen verwendeten automatischen Anmeldedienst („Anmelden mit Google“) ändern – diese Änderung hat keine Auswirkung auf die bei Ihrem Dropbox-Konto hinterlegte Mail-Adresse.

Sie finden Ihr Dropbox-Konto weiterhin unter der alten Mail-Adresse. Sie können dazu die konventionelle Methode der Anmeldung verwenden (also nicht „Anmelden mit Google“).

Beste Grüße

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Werner
Dropbox Staff
4 years ago
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Hallo _Frontenmichel_,

danke für Ihren Beitrag und willkommen im Dropbox-Forum!

Bei der Erstellung eines Dropbox-Kontos wird der Nutzer gebeten, eine Mail-Adresse anzugeben. Diese Adresse bleibt so lange mit dem Dropbox-Konto verknüpft, bis dies manuell in den Konteneinstellungen geändert wird.

Dabei ist es gleichgültig, ob Sie Ihre Mail-Adresse bei dem von Ihnen verwendeten automatischen Anmeldedienst („Anmelden mit Google“) ändern – diese Änderung hat keine Auswirkung auf die bei Ihrem Dropbox-Konto hinterlegte Mail-Adresse.

Sie finden Ihr Dropbox-Konto weiterhin unter der alten Mail-Adresse. Sie können dazu die konventionelle Methode der Anmeldung verwenden (also nicht „Anmelden mit Google“).

Beste Grüße
- _Frontenmichel_
  New member | Level 2
  4 years ago
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  Hallo Werner!
  
  Vielen lieben Dank für Deine Hilfe!
  Ich hab es wieder gefunden.
  
  Alles bestens.
  
  MfG Michel
  - Werner
    Dropbox Staff
    4 years ago
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    Hallo _Frontenmichel_,
    
    danke für Ihre Antwort!
    
    Schön, dass der Zugriff auf das Dropbox-Konto wieder klappt – danke für's Bescheidgeben!
    
    Beste Grüße
    
    [Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]

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Hallo _Frontenmichel_,

danke für Ihren Beitrag und willkommen im Dropbox-Forum!

Bei der Erstellung eines Dropbox-Kontos wird der Nutzer gebeten, eine Mail-Adresse anzugeben. Diese Adresse bleibt so lange mit dem Dropbox-Konto verknüpft, bis dies manuell in den Konteneinstellungen geändert wird.

Dabei ist es gleichgültig, ob Sie Ihre Mail-Adresse bei dem von Ihnen verwendeten automatischen Anmeldedienst („Anmelden mit Google“) ändern – diese Änderung hat keine Auswirkung auf die bei Ihrem Dropbox-Konto hinterlegte Mail-Adresse.

Sie finden Ihr Dropbox-Konto weiterhin unter der alten Mail-Adresse. Sie können dazu die konventionelle Methode der Anmeldung verwenden (also nicht „Anmelden mit Google“).

Beste Grüße

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Hallo ,

danke für Ihren Beitrag und willkommen im Dropbox-Forum!

Sie finden Ihr Dropbox-Konto weiterhin unter der alten Mail-Adresse. Sie können dazu die konventionelle Methode der Anmeldung verwenden (also nicht „Anmelden mit Google“).

Beste Grüße

Hallo _Frontenmichel_,

danke für Ihre Antwort!

Schön, dass der Zugriff auf das Dropbox-Konto wieder klappt – danke für's Bescheidgeben!

Beste Grüße

[Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"233","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-11-22T04:32:17.630-08:00","lastPublishTime":"2025-02-19T03:50:25.441-08:00","metrics":{"__typename":"MessageMetrics","views":1207},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:557449/message:559243","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"827","rawBody":"

Hallo ,

danke für Ihre Antwort!

Schön, dass der Zugriff auf das Dropbox-Konto wieder klappt – danke für's Bescheidgeben!

Beste Grüße

[Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]

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