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toffel's avatar
toffel
Explorer | Level 4
7 months ago
Solved

Datenvolumen überschritten

Hallo, ich habe mein Datenvolumen von 2 GB überschritten und möchte die Datei jetzt wieder löschen, ich möchte kein upgrade. Mein Konto ist aber gesperrt. Wie kann ich die Datei löschen?

Dateien & Ordner
Dateilöschung
Konten & Abrechnung
Speicherplatz

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Hallo, ich habe mein Datenvolumen von 2 GB überschritten und möchte die Datei jetzt wieder löschen, ich möchte kein upgrade. Mein Konto ist aber gesperrt. Wie kann ich die Datei löschen?

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Hallo, ich habe mein Datenvolumen von 2 GB überschritten und möchte die Datei jetzt wieder löschen, ich möchte kein upgrade. Mein Konto ist aber gesperrt. Wie kann ich die Datei löschen?

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Datenvolumen überschritten","moderationData":{"__ref":"ModerationData:moderation_data:797981"},"body":"

Vermutlich haben Sie \"versehentlich\" die Backupfunktion aktiviert, wodurch bei 2GB-Akkounts sehr rasch das Limit überschritten wird.

\n

Es gehen keine Daten verloren, es ist nur die Synchronisation unterbrochen, bis wieder genug Speicherplatz zur Verfügung steht.

\n

 

\n

Ihr aktuelles oder auch ältere Backups finden Sie hier in Ihrem Konto direkt: https://www.dropbox.com/backup/all

\n

Auf diese Seite können Sie die Backups verwalten oder auch komplett löschen.

\n

 

\n

Mehr über das Computer Backup erfahren Sie auch hier:

\n

https://help.dropbox.com/de-de/organize/how-to-use-dropbox-backup

\n

 

\n

https://help.dropbox.com/de-de/organize/delete-dropbox-backup 

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Vermutlich haben Sie \"versehentlich\" die Backupfunktion aktiviert, wodurch bei 2GB-Akkounts sehr rasch das Limit überschritten wird.

\n

Es gehen keine Daten verloren, es ist nur die Synchronisation unterbrochen, bis wieder genug Speicherplatz zur Verfügung steht.

\n

 

\n

Ihr aktuelles oder auch ältere Backups finden Sie hier in Ihrem Konto direkt: https://www.dropbox.com/backup/all

\n

Auf diese Seite können Sie die Backups verwalten oder auch komplett löschen.

\n

 

\n

Mehr über das Computer Backup erfahren Sie auch hier:

\n

https://help.dropbox.com/de-de/organize/how-to-use-dropbox-backup

\n

 

\n

https://help.dropbox.com/de-de/organize/delete-dropbox-backup 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:797981_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:798344":{"__typename":"ModerationData","id":"moderation_data:798344","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:798344":{"__typename":"ForumReplyMessage","uid":798344,"id":"message:798344","revisionNum":1,"author":{"__ref":"User:user:1876469"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumReplyMessage:message:797981"},"conversation":{"__ref":"Conversation:conversation:797963"},"subject":"Re: Datenvolumen überschritten","moderationData":{"__ref":"ModerationData:moderation_data:798344"},"body":"

Vielen Dank für die Hinweise! Aber ich habe in der Backupverwaltung noch gar kein Backup bei mir entdeckt. Mein Fehler war, dass ich dummerweise tatsächlich eine 9 GB große Datei hochgeladen habe, weil ich mein Datenlimit von 2 GB nicht beachtet habe. Kann ich irgendwie wieder auf mein Konto zugreifen? Ich möchte die Datei einfach wieder löschen, denn ich möchte nicht upgraden. Ich nutze die Dropbox ja normalerweise nur für kleine Dateien.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-10-01T14:10:21.148-07:00","lastPublishTime":"2024-10-01T14:10:21.148-07:00","metrics":{"__typename":"MessageMetrics","views":121},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:797963/message:798344","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDc5ODQ3MCw3OTg0NzA","node":{"__ref":"AcceptedSolutionMessage:message:798470"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"450","rawBody":"

Vielen Dank für die Hinweise! Aber ich habe in der Backupverwaltung noch gar kein Backup bei mir entdeckt. Mein Fehler war, dass ich dummerweise tatsächlich eine 9 GB große Datei hochgeladen habe, weil ich mein Datenlimit von 2 GB nicht beachtet habe. Kann ich irgendwie wieder auf mein Konto zugreifen? Ich möchte die Datei einfach wieder löschen, denn ich möchte nicht upgraden. Ich nutze die Dropbox ja normalerweise nur für kleine Dateien.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:798344_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:798470":{"__typename":"ModerationData","id":"moderation_data:798470","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:798470":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1959"},"id":"message:798470","revisionNum":3,"uid":798470,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumReplyMessage:message:798344"},"conversation":{"__ref":"Conversation:conversation:797963"},"subject":"Re: Datenvolumen überschritten","moderationData":{"__ref":"ModerationData:moderation_data:798470"},"body":"

Greifen Sie auf Ihre Dropbox über das WebUI zu:

\n

www.dropbox.com und (falls Sie jetzt nicht schon angemeldet sind und somit Ihre Dropbox sehen) rechts oben auf \"Anmelden\" und dann Ihre Anmeldedaten (Emailadresse und Passwort) eingeben.

\n

Löschen Sie die große Datei, damit Sie wieder unter dem Speicher-Maximum sind.

\n

Vermutlich werden sie etwas warten müssen, bis die Server aktualisiert sind!

\n

 

\n

AUSSERDEM sollten Sie kontrollieren, ob Sie nicht vielleicht (unabsichtlich) das Backupfeature aktiviert haben - das verbraucht auch sehr viel Platz und meistens bei Basic-akkounts zu viel!!!!

\n

https://www.dropbox.com/backup/all

\n

 

\n

https://help.dropbox.com/de-de/organize/delete-dropbox-backup

\n

 

\n

https://help.dropbox.com/de-de/organize/how-to-manage-dropbox-backup

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"repliesCount":0,"postTime":"2024-10-02T03:03:13.916-07:00","lastPublishTime":"2024-10-02T03:04:44.110-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":116},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:797963/message:798470","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1271","rawBody":"

Greifen Sie auf Ihre Dropbox über das WebUI zu:

\n

www.dropbox.com und (falls Sie jetzt nicht schon angemeldet sind und somit Ihre Dropbox sehen) rechts oben auf \"Anmelden\" und dann Ihre Anmeldedaten (Emailadresse und Passwort) eingeben.

\n

Löschen Sie die große Datei, damit Sie wieder unter dem Speicher-Maximum sind.

\n

Vermutlich werden sie etwas warten müssen, bis die Server aktualisiert sind!

\n

 

\n

AUSSERDEM sollten Sie kontrollieren, ob Sie nicht vielleicht (unabsichtlich) das Backupfeature aktiviert haben - das verbraucht auch sehr viel Platz und meistens bei Basic-akkounts zu viel!!!!

\n

https://www.dropbox.com/backup/all

\n

 

\n

https://help.dropbox.com/de-de/organize/delete-dropbox-backup

\n

 

\n

https://help.dropbox.com/de-de/organize/how-to-manage-dropbox-backup

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:798470_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:1562175":{"__typename":"User","id":"user:1562175","uid":1562175,"login":"SarahDBX","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-08-03T04:59:26.243-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xNTYyMTc1LTQ2MTAyaTJFMjI4NkE4ODY2QTlGMUE"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:1562175"},"ModerationData:moderation_data:798511":{"__typename":"ModerationData","id":"moderation_data:798511","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:798511":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1562175"},"id":"message:798511","revisionNum":1,"uid":798511,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumTopicMessage:message:797963"},"conversation":{"__ref":"Conversation:conversation:797963"},"subject":"Re: Datenvolumen überschritten","moderationData":{"__ref":"ModerationData:moderation_data:798511"},"body":"

Hallo toffel ,

\n

 

\n

Vielen Dank für Ihren Beitrag in unserem Forum!

\n

 

\n

Wenn Sie Speicherplatz in Ihrem Dropbox-Konto freigeben möchten, können Sie einige Dateien löschen.

\n

 

\n

Falls ein freigegebener Ordner für Sie freigegeben wurde, Sie ihn aber nicht behalten möchten, können Sie Ihren Zugriff auf den Ordner auch entfernen, damit er keinen Speicherplatz in Ihrem Konto beansprucht: https://help.dropbox.com/de-de/share/leave-shared-folder 

\n

 

\n

Hoffentlich helfen Ihnen diese Informationen weiter.

\n

 

\n

Viele Grüße,
Sarah

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-10-02T06:33:46.672-07:00","lastPublishTime":"2024-10-02T06:33:46.672-07:00","metrics":{"__typename":"MessageMetrics","views":99},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:797963/message:798511","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1048","rawBody":"

Hallo  ,

\n

 

\n

Vielen Dank für Ihren Beitrag in unserem Forum!

\n

 

\n

Wenn Sie Speicherplatz in Ihrem Dropbox-Konto freigeben möchten, können Sie einige Dateien löschen.

\n

 

\n

Falls ein freigegebener Ordner für Sie freigegeben wurde, Sie ihn aber nicht behalten möchten, können Sie Ihren Zugriff auf den Ordner auch entfernen, damit er keinen Speicherplatz in Ihrem Konto beansprucht: https://help.dropbox.com/de-de/share/leave-shared-folder 

\n

 

\n

Hoffentlich helfen Ihnen diese Informationen weiter.

\n

 

\n

Viele Grüße,
Sarah

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