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Forum Discussion
Receiving hundreds of emails
Have received 100's of emails from purported Dropbox users asking to be removed from a mailing list. Each has 22 CCs. Everytime someone replies, more spam is generated. Major issue. Reported to Dropb...
Hi Everybody,
This is a forwarded Dropbox email from a non-Dropbox email alias. We recommend you block the sender's email and domain. We also recommend reporting the sender to your email provider, and marking that email as spam or phishing.
You can determine legitimate emails sent by Dropbox by visiting our Help Center:
BenDBX
Community Manager
Community Manager
Thanks for reporting this. Do you mind if we reach out to you via email to take a closer look at the emails you're receiving? It is possible that this is a third party sending these emails if they're not being sent from an official Dropbox domain, but we'd like to double check to make sure!
Thanks,
Ben
Yes, please do!
I have continued to look at this. I think the dropbox reference in the subject is a red herring.
A consisrent finding is the email address:
"nooreeply5@gatwebe.cloud" in the RECIPIENT list.
It seems replies to "all" that include that address trigger additional spam emails that add that also include itself.
Unfortunately my email isp - Samsung email has no way to filter out emails with specific recipients to block this. I understand this is possible with Outlook. If so, Outlook users could set a filter to auto delete incoming email with that address in the recipient list.
John
I have continued to look at this. I think the dropbox reference in the subject is a red herring.
A consisrent finding is the email address:
"nooreeply5@gatwebe.cloud" in the RECIPIENT list.
It seems replies to "all" that include that address trigger additional spam emails that add that also include itself.
Unfortunately my email isp - Samsung email has no way to filter out emails with specific recipients to block this. I understand this is possible with Outlook. If so, Outlook users could set a filter to auto delete incoming email with that address in the recipient list.
John
