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Forum Discussion
Why has my account disappeared?
Hi, I did a password reset and for some stupid reason Dropbox made me a brand new account and I have no clue what is going on and where is all my content. Whenever I log in via chrome it keeps brin...
Hi A_Fotografy, thanks for bringing this to our attention.
It sounds like you might have more than one account, since a password reset wouldn't open a new account for you.
Are you certain you don't have another email address which could be associated to a Dropbox account?
This will help me to assist further!
Jay
Dropbox Staff
Dropbox StaffHi A_Fotografy, thanks for bringing this to our attention.
It sounds like you might have more than one account, since a password reset wouldn't open a new account for you.
Are you certain you don't have another email address which could be associated to a Dropbox account?
This will help me to assist further!
Hi,
No sorry I don't have one more account. I use only one email but it was for business and I guess personal acc? However I use only business one.How do I check if there are more emails associated with my name?
ThanksActually turns out I did have second ACC so I managed to log into my other ACC.
- Jay
Glad to hear it, if you need any further assistance in the future, please let me know.
Enjoy your weekend!
