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A_Fotografy's avatar
A_Fotografy
New member | Level 2
3 years ago

Why has my account disappeared?

Hi,  I did a password reset and for some stupid reason Dropbox made me a brand new account and I have no clue what is going on and where is all my content. Whenever I log in via chrome it keeps brin...
  • Jay's avatar
    3 years ago

    Hi A_Fotografy, thanks for bringing this to our attention.

     

    It sounds like you might have more than one account, since a password reset wouldn't open a new account for you.

     

    Are you certain you don't have another email address which could be associated to a Dropbox account?

     

    This will help me to assist further!

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