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Forum Discussion

rarab2's avatar
rarab2
New member | Level 2
5 months ago

Unable to access my Dropbox account because the email I used for the account isn't active.

I am unable to access important data in my Dropbox account because the email I used for the account has been deactivated, and I cannot receive the two-step verification codes. I have contacted my ema...
Account Access
Security
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey rarab2 - would it be OK if we sent you an email to have a further look into this?

 

Let us know and we'll reach out to the email address that's associated with your profile here, on our Community. 

rarab2's avatar
rarab2
New member | Level 2
5 months ago

Please contact me at this profile email address, thank you.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    rarab2, please reply to my email, when you get the chance. We’ll take it from there.

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