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Forum Discussion
curtt
6 months agoNew member | Level 2
I can't activate Dropbox Backup because everything is zoomed in, I can't see the button to click
I'm not sure I've picked the correct category. I am trying to set up the backup function. When I get to the screen that shows all of my folders and files, for me to check which ones I want backed up, the screen MORE than fills my monitor so that, while I can check the folders I want backed up, I am unable to see anything to click to confirm the choice and move on to the next option. It is impossible to shrink that screen so that I can see the whole thing and find a place to confirm. It's just crazy! I've tried every which way to reduce the screen. HELP!
Hi curtt, thanks for bringing this to our attention.
Do you have a custom DPI/resolution or font/app zoom on your desktop machine?
This will help me to assist further!
- curttNew member | Level 2
Hi Jay:
Thank you for that response. I had my display set at 125% scale. I put it back to 100% and, yes, I could see the whole screen. I've only had this laptop for 2 months and never encountered a similar problem. I've got backup working now. I appreciate your help.
Curt
- JayDropbox Staff
Glad to have helped out, enjoy the rest of your week!
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