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Forum Discussion

Megy86's avatar
Megy86
New member | Level 2
2 years ago

Suspicious email about a charge?

I received this email today and don’t know what to make of it. I definitely didn’t buy what is in the invoice. The email this came from is non-reply@dropbox.com. It has the drop box logo and at the b...
Account Access
Security
  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi dmccandless Megy86 and Kennymb5384 

     

    Thanks for reporting this. If you could forward these emails to abuse@dropbox.com we will be able to look into this matter in further detail.

     

    Regards,

    Ben

mellowyeiiow's avatar
mellowyeiiow
Explorer | Level 3
2 years ago

I got an email from dropbox@support.com giving me an invoice for $789.40. Today is March 27th, 2023 and the email says I paid the invoice on March 28th, 2023.  I have absolutely no card associated with my dropbox account and I never have had a paid membership. The email looks like is from dropbox.com and even has links to the dropbox website.  Here is the email: 
Someone please help me, I need to know if this is real or not because I have no idea who is paying for this. It was sent to my email that is the same email is use for my (free) dropbox account.  When I called the number, it sounded like the man was running or biking, and he asked me to download anydesk.com which is a software to control other peoples computers. I hung up right then. Someone please help me, Im worried it will charge me tomorrow somehow. 

 

 

 
 

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