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Forum Discussion
CosmicPlumber
2 years agoHelpful | Level 5
Remote Management Access by Dropbox Inc. on my Mac laptop
I have a problem with Dropbox that is not related to my own Dropbox account.
I have a dropbox employee okla login on my laptop and cannot do anything before logging into upon start up and setting u...
- 2 years ago
Hi all,
If you are seeing or experiencing issues with a remote management access by Dropbox Inc, please reach out to our support team, as we’ll need to check private information like the serial number and/or SN ID of the device.
Thank you,
Sam
Mizypelly
5 months agoNew member | Level 2
I have a problem with Dropbox that is not related to my own Dropbox account.
I have a dropbox employee okla login on my laptop and cannot do anything before logging into upon start up and setting up the computer -even external drives. I need a contact at Dropbox to resolve this.
Context: I bought the laptop used on Craigslist. Apparently, it used to belong to Dropbox Inc. and brings up a remote management login window when trying to re/install the system, which only became evident when trying to upgrade OS now. I was only able to restore the laptop from a clone, but now the laptop brings up the notification "Dropbox can manage your computer".
Request: I would like to get Dropbox to either claim their computer or deactivate their security network. I would be grateful for who do contact (email/phone) for this.
Alternatively, is there something I can do? Trying to understand my options.
Thank You for your expertise and commiseration.
I have a dropbox employee okla login on my laptop and cannot do anything before logging into upon start up and setting up the computer -even external drives. I need a contact at Dropbox to resolve this.
Context: I bought the laptop used on Craigslist. Apparently, it used to belong to Dropbox Inc. and brings up a remote management login window when trying to re/install the system, which only became evident when trying to upgrade OS now. I was only able to restore the laptop from a clone, but now the laptop brings up the notification "Dropbox can manage your computer".
Request: I would like to get Dropbox to either claim their computer or deactivate their security network. I would be grateful for who do contact (email/phone) for this.
Alternatively, is there something I can do? Trying to understand my options.
Thank You for your expertise and commiseration.
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