You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
adamvnz
3 years agoExplorer | Level 4
real person verification wont let me in
When I try to login to my account the real person verification pops up. I then solve the puzzles and it confirms that I am a real person. It then disappears but instead of logging into my account t...
- 3 years ago
Hi adamvnz, thanks for bringing this to our attention.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Keep me updated with any progress!
cathrynamidei
Explorer | Level 3
happening here also.
I moved to ingonito mode in firefox and was able to get to the code sent to my account stage
then I get a message that the code is expired and....
puzzle keeps coming back.
I was able to sign in on my other OS easily.
new computer - tried on 2 browsers
looking for a solution
please help
cathrynamidei
2 years agoExplorer | Level 3
what worked for me.
I just downloaded the app without attempting to sign in.
THEN I signed in.
(none of the incognito, browser switching etc had any impact.)
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