We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

samtheman326's avatar
samtheman326
New member | Level 2
11 months ago

Not receiving the verification email for my Dropbox account.

I just started a dropbox account and cannot receive the Email verification email. I have tried opening in another browser, double checking that my email was entered correctly, added the no reply drop...
Account Access
emails
Security
Julie M.14's avatar
Julie M.14
New member | Level 2
8 months ago

If GMail . . .
There is a setting for Advanced Protection on Chrome that is made for blocking phishing - it is also blocking email verification. Try turning that off to receive that email then back on. 

The problem with this setting is that it doesn't tell us nor the sending company that it isn't getting to us. 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!