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Forum Discussion
Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid ad...
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
Walter
Dropbox Staff
Dropbox StaffHey rockzilla2520, thanks for dropping by our Community!
Did you ever access this shared file in the past, since it was first shared with you?
Let us know more information and we'll take it from there.
I did. Funny thing is, it was a file from someone I no longer communicate with and I had previously deleted the file.
- I received it also. Took me to a folder I thought I had deleted and shared with someone I hadn’t communicated with in years. Didn’t look for the file, unshared and deleted folder straight up.
- Sam DBX
Community Manager
Hi all,
Just to let you know that our team is investigating these reports, and we'll share the updates here soon.
Thank you,
Sam
- Same!!
