We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey zeealifaruq, sorry to hear about this.

     

    Did you check your email's spam folder, to see if the email went there?

     

    If not, try adding no-reply@dropbox.com to your email contacts and try to reset your password again.

     

    Let me know how it goes.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!