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Forum Discussion
My old account email was deleted
Hey there! I got a quick one. When i try to login into old accont (I put my email and password correctly) dropbox wants to receive a confirmation number from my old email account which was deleted ...
What happens to a Dropbox if the associated email address is closed down?
Rich
Super User II
Super User II
7781 wrote:
What happens to a Dropbox if the associated email address is closed down?
Immediately, nothing. As long as you know the password to the account, the password isn't expired, and you don't need to receive a verification code to the email address, you'll still be able to sign in. However, if you ever need to reset the password or receive a verification code to sign in, and the email address is no longer active, you will not be able to gain access to your account. Your email address is the only verification that Dropbox will accept.
If your email address is or is going to become inactive, you need to update the email address on your Dropbox account as soon as possible or you could lose access to the account.
