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Forum Discussion
AlyxRose
2 years agoNew member | Level 2
Deleted account. How to get my files back?
My dropbox account was linked to the email to the nonprofit organization I am a member of. (Not the current email I am using) under the nonprofit account I had gathered an archive of materials from a...
- 2 years ago
Dropbox isnt linked to email, so, the account wont have been removed due to that. However, if they also removed it as an unused licence what happens depends upon what they set up - if it was an accident it can be rolled back within 7 days, or, they can opt to keep all the data even if the account is removed. However thats a question you need to ask them.
Unfortunately Dropbox cannot get info back from deleted accounts. 😞
Mark
2 years agoSuper User II
Dropbox isnt linked to email, so, the account wont have been removed due to that. However, if they also removed it as an unused licence what happens depends upon what they set up - if it was an accident it can be rolled back within 7 days, or, they can opt to keep all the data even if the account is removed. However thats a question you need to ask them.
Unfortunately Dropbox cannot get info back from deleted accounts. 😞
- AlyxRose2 years agoNew member | Level 2I had a feeling that would be the case.
Thanks
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