We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

AlyxRose's avatar
AlyxRose
New member | Level 2
2 years ago

Deleted account. How to get my files back?

My dropbox account was linked to the email to the nonprofit organization I am a member of. (Not the current email I am using) under the nonprofit account I had gathered an archive of materials from a...
  • Mark's avatar
    2 years ago

    Dropbox isnt linked to email, so, the account wont have been removed due to that. However, if they also removed it as an unused licence what happens depends upon what they set up - if it was an accident it can be rolled back within 7 days, or, they can opt to keep all the data even if the account is removed. However thats a question you need to ask them. 

     

    Unfortunately Dropbox cannot get info back from deleted accounts. 😞