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ahas's avatar
ahas
New member | Level 2
6 months ago

My Dropbox account got deleted, after trying to switch from Business to personal again

Dear All,    My whole professional life that is recorded on dropbox account is deleted. Yesterday, I started a free trial of dropbox team plan as soon as stated the plan I realised that this a mi...
Account Access
dropbox business
Offboarding
Security
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
6 months ago

I’m sorry to hear about this, ahas. 

 

I did a little bit of research in our system and I was able to locate your current ticket. I’ve left an internal note to our team as well, so that they may review this as soon as possible. 

 

Since this is an account-specific issue, I’d suggest waiting for their email. You can also provide them with the screenshot of the error you mention, if you haven’t already. 

 

For anything else, I’ll be right here.

  • ahas's avatar
    ahas
    New member | Level 2
    6 months ago

    Thank you so much Nancy for taking the time to read my post and for your efforts. Yes, I will wait for their reply. 

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