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Forum Discussion

Brenda12's avatar
Brenda12
New member | Level 2
2 years ago

Login Error 500 Message

Getting this message when I try to login.  Tried both ie and firefox browsers.  Any ideas?

 

Error (500)

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Error Messages
Web
  • Walter's avatar
    Walter
    2 years ago

    Hey all, thanks for flagging this with us!

     

    As Brenda12 & miladii mentioned, this should be resolved now.

     

    Let us know if anything else comes up! 

  • MorganD21's avatar
    MorganD21
    New member | Level 2
    2 years ago

    Mine is doing the same thing on both my Mac and PC. You are not alone. Anyone have any answers?

    • Brenda12's avatar
      Brenda12
      New member | Level 2
      2 years ago

      I just used the support chat and they indicated that the problem was resolved (and it's now working for me).

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey all, thanks for flagging this with us!

         

        As Brenda12 & miladii mentioned, this should be resolved now.

         

        Let us know if anything else comes up! 

  • miladii's avatar
    miladii
    New member | Level 2
    2 years ago

    Hi all, 

     

    I get 500 error on dropbox web when I try to acess my files? what happened? I did remove my browser history of my google chrome but still has this issue?

     

    Greetings, 

    Milad

     

     

    • miladii's avatar
      miladii
      New member | Level 2
      2 years ago

      Hi, 

       

      Nevermind, it has already been fixed, I have access. 

       

      greetings, 

      Milad

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