You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Leaving teams and migrating personal files back to me
OK, I started off with my own DB account, then my company set up a teams account, which, at that time, required me to merge my account with theirs. You then came up with an option to have a personal ...
Hey roger3,
Sorry to hear about the frustration caused.
I'd be more than glad to work on that with you and figure out a solution to this issue.
Could you get back in touch with me with a ticket ID, so that I have a look into the case?
Thank you in advance for your patience and cooperation, looking forward to your ticket ID!
Warm regards,
Kora
Dropbox Staff
Dropbox StaffHi Jonathan!
This article on our Help Center gives you information on how to create a free teem:
https://www.dropbox.com/help/9124#create
In a specific place it says that if you are trying to create a free team with your personal account, then:
How do I create a free team?
If you are using a Dropbox account with a personal email address:
- Sign in to dropbox.com.
- Click the Team tab from the left sidebar.
- You will be prompted to enter a work email address, if you have one.
- If you don't have a work email address—in other words, you're using your personal email address for work—click create a team now.
- Enter your company or organization name.
- Invite members to join your team.
- Click Create team.
You do have a work email address however it is related to another account, that is why you need be extra careful with step 4 :slight_smile:
Hope I've helped,
Kora
