You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Richard F.39
10 years agoNew member | Level 1
Leaving teams and migrating personal files back to me
OK, I started off with my own DB account, then my company set up a teams account, which, at that time, required me to merge my account with theirs. You then came up with an option to have a personal ...
- 8 years ago
Hey roger3,
Sorry to hear about the frustration caused.
I'd be more than glad to work on that with you and figure out a solution to this issue.
Could you get back in touch with me with a ticket ID, so that I have a look into the case?
Thank you in advance for your patience and cooperation, looking forward to your ticket ID!
Warm regards,
JaneA
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
rod l.6
10 years agoNew member | Level 2
If we all have PRO personal accounts, so why aren't we allowed to security partition our storage space, and use the same account for private, and for Teams.
It makes absolutely no sense to make separate accounts, especially when millions of people work freelance, work on side projects to their main job, or are entrepreneurs. You would think that Dropbox would realize this and allow PRO users to create TEAMS within their personal paid accounts. Many accounts which are not using their full storage allowance. I completely understand if you are corporation with staff, but this is not the case.
The biggest joke is that when you create the team, it does not offer to Create a new Dropbox for the Team, rather than converting your private one, which already has all of your personal files on it. It really makes no sense.
For Example:
Starting with a Pro Dropbox account with many years containing all of my personal files and photo uploads
Create a Team
The Pro Dropbox converts to the Team Dropbox without warning
Your sensitive information is in the Team Dropbox
Before you can go into the Paper Beta, you need to create a new personal dropbox
You cannot no longer use photo uploader on IOS until you create a new personal dropbox account, possibly duplicating another 8000 photos and videos.
the only option is to leave the team and revert to the original settings.
how was that EVER passed by your board????
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!