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Forum Discussion
I'm not receiving the security code to my email, so I can't enter my Dropbox account
Hello, I've been trying to login to my Dropbox account for days but failed. Dropbox said it sent security code to my email, but I didn't receive anything. There is nothing in "spam", I've added Dropbox email to my contacts but still failed. Can you please help? Thankyou
- Hi there,
Chances are, you may just have entered a wrong password. What you can do instead is to click this link: www.dropbox.com/forgot . Then enter your email address and follow the instructions sent to your email. Once resetting your password, you can now log in using the new password and please make sure to click on “trust this computer” the next time you log in so you won’t be asked for a security code if you think you entered the correct password but still you get a security code sent to your email either because the computer you are using is not recognized by Dropbox yet or it’s been a while since you last accessed your Dropbox account. Hope this helpsHello, I entered the right password to my Dropbox account, I also can still access my Yahoo account. But Dropbox never send me the security code, so I can't login to my Dropbox account (It's been ages since last I login to my Dropbox account, so I get why they need the security code. But the problem is the security code isn't received in my Yahoo mail).
I've tried your instruction to "forgot" my password, but still Dropbox doesn't send me the instruction for forgotten password 😞
What I think is that Dropbox can't send email to Yahoo mail?
Please help, thankyou
