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DreamingUser100's avatar
DreamingUser100
New member | Level 2
2 years ago

I'd like to see files that users copy locally

Your FAQ document cites "File-level activity includes adding, editing, moving, and deleting files" but not copying. This reporting within the Dropbox admin console only allows me to see activities that are done WITHIN Dropbox. So, if someone moves a file from folder A -> B in Dropbox, i can see it. However, if someone moves a file or a folder from Dropbox -> their C: drive on a local computer, I am not seeing this.

 

I am a the Team / Global Admin for Dropbox Business Advanced. Can you let me know if your reporting covers this because I have tried repeatedly to "see" this activity and it is nowhere to be found on the platform. Given how important it is from a file level monitoring perspective (i.e. it would be easy for someone to copy paste critical IP to their C drive and then find a way to lift it off of the computer via some FTP or even basic email), I would hope this is feasible. I am aware of all the features that Dropbox has for locking down an important file to the Dropbox itself such as "don't allow for it to be moved off of Dropbox" etc, but sometimes a file needs to be copied locally for practical reasons (e.g. too large, slow, etc.). So, I'm really looking to understand if the feature i'm requesting is currently available or if you plan to make it available. And yes, we already lockdown access to Dropbox to specific devices that are approved and all other security features, so really just looking to see if the feature i'm requesting is available as it's the only security hole I'm incapable of gaining visibility on. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey DreamingUser100, thanks for reaching out to us today.

     

    A team admin on a Dropbox Business Advanced team should be able to access team activity for such a file operation.

     

    If you go to the Activity tab in your admin console, and click on "Add activity" in the "activity" section, then select "file operations", you should be able to see a "downloaded files and/or folders" option.

     

    This, of course, is available for actions taken online. At the moment, there's no way to monitor this in the Dropbox folder.

     

    We appreciate your feedback in this case and I will make sure to pass your comments along to our team.

     

    If you have any further questions, please let us know.

    • DreamingUser100's avatar
      DreamingUser100
      New member | Level 2

      Thanks Hannah. I cannot stress enough how useful this would be to monitor this in the Dropbox folder as this is where our largest security blind spot is. We have tried working with our SOC to use other Window event logs to track this but simply cannot find a way to do so as of yet. 

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        I definitely understand your concern, DreamingUser100, and I've passed your feedback about this to our team.

         

        If you need anything else, don't hesitate to reach out again.

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