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Forum Discussion
I need assistance with accessing and managing my team account
Hi! I am trying to get my music organization/band to use dropbox more efficiently & effectively. I have an enterprise plan but it doesn't seem like there is anywhere in the user interface for me to ...
I do not see Admin Console , but my plan tab says Enterprise
Nancy
Dropbox Staff
Dropbox StaffHey Derek Vincent Smith! If you’re not seeing an Admin Console on the left side of your screen, it means that you don’t have admin rights on this Dropbox team.
What you can do though is ask your admin(s) to grant you with admin privileges instead.
hi Nancy, i am the only one using the account. I am the admin and the business owner, there is no other admin for me to request access from.
i could really use a call from support or someone to talk to. something weird is going on and i am not able to access the features that i pay for and i've been trying for weeks to fix the situation. [removed per Community Guidelines]
i signed up for dropbox enterprise through Rekordbox. so in order to get a rekordbox professional plan, i had to upgrade my dropbox account and merge it with my original dropbox account. is it possible that the admins on the enterprise account are Rekordbox admins?
- Nancy
Derek Vincent Smith, can you go to this page and let me know what you see exactly? This is to confirm that you’re the only one who’s part of this team, in which case you should be an admin indeed.
