You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I lost my phone, therefore I can't log into my old Dropbox account
hello i lost my phone so thats why i cant login my old account and i also trying to login after 2 or 3 years i have email paswrd but when i am logging in they said we sent a code on your email or lin...
I can't log in to my account, I've lost my mobile number and I've changed phones, and I don't have a backup code number. How can I log back in when I'm being asked for two-factor verification. Please help me
- Rich
Super User II
Bayu26 wrote:
I can't log in to my account, I've lost my mobile number and I've changed phones, and I don't have a backup code number. How can I log back in when I'm being asked for two-factor verification. Please help meUnfortunately, if you no longer have access to your phone to receive the two-factor verification code and you no longer have your backup codes, it wouldn't be possible to sign in to the account unless you have another active device already signed in to receive the code.
