You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Hamid5
2 years agoNew member | Level 2
I lost my gmail - how can I access my account?
Gmail lost
What exactly is the issue?
If you do not have access to the email account then it isnt possible to regain access to a Dropbox if you do not know the password
- MarkSuper User II
What exactly is the issue?
If you do not have access to the email account then it isnt possible to regain access to a Dropbox if you do not know the password
- Hamid5New member | Level 2Lost gmail acount older
- Hamid5New member | Level 2Yes
- thefriendlychillyNew member | Level 2
Hi Mark, I have similar issue.. I still have the dropbox login password, although i have lost my mailbox account (because the domain linked to the email addr has expired)
however when i login, dropbox sent confirmation code to the mailbox and prevented me to login. any advise?
- MarkSuper User II
You need to contact Dropbox support and see if they can help. It may not be possible, however
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!