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Forum Discussion
Moh118082
7 months agoExplorer | Level 3
I lost access to my Gmail account and I don't receive my recovery email
I lost my mobile phone with [removed per Community Guidelines] gmail account so I recover but not recovery email please solve my problem thank you so much
- 7 months ago
Welcome to our Community, Moh118082.
Can you send over more info on the issue you’re having?
From what I understand, you’re unable to access your Dropbox account on your phone. Correct? If yes, can you access your Gmail account from another device, like a computer for example?
Also, are you being asked for a Dropbox one-time code by any chance?
Let me know, and we can have a look.
Nancy
Dropbox Staff
Welcome to our Community, Moh118082.
Can you send over more info on the issue you’re having?
From what I understand, you’re unable to access your Dropbox account on your phone. Correct? If yes, can you access your Gmail account from another device, like a computer for example?
Also, are you being asked for a Dropbox one-time code by any chance?
Let me know, and we can have a look.
Stork65
3 months agoExplorer | Level 4
Yes I am taking biblical counseling classes I have all my information on an account that I can't access because my phone was stolen. I have tried to contact Google very frequently no success on recovering my old email. this is very disturbing.
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