You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jahid805's avatar
Jahid805
New member | Level 2
3 months ago

I can't access my Dropbox account as I've lost my phone with my Gmail.

I lost my mobile phone with [removed] gmail account so I recover but not recovery email please solve my problem thank you so much, my gmail [removed]   [personal information removed per the Commu...
Account Access
emails
Security
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Thanks for your post, Jahid805. 

 

To make sure I understand what’s going on, can you send me a screenshot of what you see when trying to access your Dropbox account? Are you being asked for this one-time code perhaps? 

 

Before posting your screenshot here, make sure you’ve removed your email address since this is a public forum.

 

Keep me in the loop for any updates.

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