You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Moh118082's avatar
Moh118082
Explorer | Level 3
7 months ago

I lost access to my Gmail account and I don't receive my recovery email

I lost my mobile phone with [removed per Community Guidelines] gmail account so I recover but not recovery email please solve my problem thank you so much
  • Nancy's avatar
    7 months ago

    Welcome to our Community, Moh118082

     

    Can you send over more info on the issue you’re having? 

     

    From what I understand, you’re unable to access your Dropbox account on your phone. Correct? If yes, can you access your Gmail account from another device, like a computer for example? 

     

    Also, are you being asked for a Dropbox one-time code by any chance?

     

    Let me know, and we can have a look.