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Forum Discussion

nikksaab's avatar
nikksaab
Explorer | Level 4
21 days ago

I don't receive the 6-digit code to enter my Dropbox account.

Hi Dropbox! Please help me🙏🏽I can’t login to my account Dropbox. I do not receive a 6-digit code to my email address.Help me please.It’s urgent!!!Thanks a lot
Account Access
emails
Security
  • Walter's avatar
    Walter
    20 days ago

    Sure thing nikksaab - you've got :envelope: 

  • nikksaab's avatar
    nikksaab
    Explorer | Level 4
    21 days ago
    Yes, I read it.I’m receiving emails from dropbox.But there is no 6-digit code. I've asked a lot, but not((
    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      20 days ago

      Hey nikksaab! To narrow down what steps you’ve already tried, did you also check your email’s spam folder and added no-reply@dropbox.com to your email contacts, before resending the code?

      • nikksaab's avatar
        nikksaab
        Explorer | Level 4
        20 days ago
        Hi Nancy! Yes,I did it. I don't understand what the reason is(( Why can’t I get the code

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