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Forum Discussion

HugoL's avatar
HugoL
New member | Level 2
2 years ago

I can't reset my password

Hello, when i try to reset my password by indicating the email address of my account, i got this message : Too many attempts. Please try again in a few minutes. And when i try to reset my password ...
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  • Walter's avatar
    Walter
    2 years ago

    Hey HugoL, sorry to hear you're having issues with this.

     

    Could you please try clearing your browser's cache or another browser and let us know if you still get the same error?

     

    Thanks so much!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey HugoL, sorry to hear you're having issues with this.

 

Could you please try clearing your browser's cache or another browser and let us know if you still get the same error?

 

Thanks so much!

HugoL's avatar
HugoL
New member | Level 2
2 years ago

Hello,

 

indeed it worked.

 

Thanks you.

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