You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Discopants's avatar
Discopants
Explorer | Level 3
2 years ago

I can't log into my account as I can't access the email associated with it

Somehow I've logged out.
Can't log in as Dropbox email no longer in use or able to access.
Can't log in to connect with customer support...I have a paid plan, expect that I should be able to resolve this asap. What do I do?

Account Access
Security
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Discopants wrote:
    Can't log in to connect with customer support...I have a paid plan ...

    Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

     

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