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Johnnyboy714's avatar
Johnnyboy714
New member | Level 2
6 months ago

I can't get into my old Dropbox account

I forgot my old email password but I know the password for my drop box but since I'm using a new phone I guess it doesn't recognize it

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Johnnyboy714 wrote:
    I forgot my old email password but I know the password for my drop box but since I'm using a new phone I guess it doesn't recognize it

    Am I correct in assuming that you're being asked for a security code which is being sent to an email address that you no longer have access to?