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dardarlt's avatar
dardarlt
New member | Level 2
2 years ago

I cannot sign in in MacBook Air M1 (macOS Ventura)

I cannot sign in on macOS Ventura dropbox app. All previous mac sign ins were successful, I can also sign in into Web and Android.
On macOS I get:

- if trying to use Google oAuth I am not getting any message, just same login window. App is showing "Waiting to be linked..."
- if I am  trying to use password, it shows "where was a problem completing your request". And dropbox quits. 

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi dardarlt, thanks for bringing this to our attention.

     

    Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

     

    This will help me to assist further!

    • dardarlt's avatar
      dardarlt
      New member | Level 2
      2 years ago

      No, it should not be there, it is new and clean macOS instalation.
      I've also tried to use other browser as default, also tried to switch network provider - same, I cannot connect macOS dropbox app.
      All the apps , like Google Drive are working perfectly. 

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