You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

TownerLaw's avatar
TownerLaw
New member | Level 2
3 years ago

How do I close an account for a deceased family member

My father's law firm has a Dropbox account. He passed away at the end of 2021 and we have finished closing down his business and am at the point where I need to close down the Dropbox account.  While...
Account Access
Permissions
Security
TownerLaw's avatar
TownerLaw
New member | Level 2
3 years ago

As an example of my issue, both this community and the chat "bot" provided me with a link telling me that I would need to submit a ticket, providing requesting access to the business account and providing documentation to support the request.  I have everything I need to provide.  The links that are provided take me to an area that is for billing and I can't even submit a ticket.😖😤

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