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Forum Discussion

Sonofman's avatar
Sonofman
Explorer | Level 4
3 months ago

How can I recover access to my Dropbox account?

I cannot access my dropbox account ,whenever I try to login to my account a message will pop up that a code has been sent to my email address and the device that is linked to the account .behold that device was spoiled and I cannot get the code , Please help out on how to retrieve and access my account .Thank

Account Access
Security
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hi Sonofman, thanks for bringing this to our attention.

     

    Just for clarification, are you not able to access the email address associated with your Dropbox account?

     

    This will help me to assist further.

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