You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jonmchee's avatar
jonmchee
Helpful | Level 5
2 years ago

"Failed to send text message for two-step verification" error when trying to sign in

Hi,   I am facing the same issue.     Ticket #20977317: DB: cannot access my account  
Account Access
Error Messages
Security
Agustin_NM's avatar
Agustin_NM
Explorer | Level 4

Hi,

I am new to this thread and I have the same issue. Dropbox can´t send sms for verification. I live in Spain.

mike561's avatar
mike561
Helpful | Level 5
2 years ago

Hi

I"ve signed in through another dropbox account as I can access my main account.  Dropbox say they are unable to send authentication to my phone.  is this a current issue with Dropbox generally? So far its taken almost 24 hours to get a response similar to what I can find on line, none of which is any help.  Any suggestions?  Dropbox isn't blocked on my phone and so far its always worked fine.  I have important info to access but am really stuck.  I'm in New Zealand - are responses on European time?

  • mike561's avatar
    mike561
    Helpful | Level 5
    2 years ago

    I see I made a spelling mistake there.  I Cant access my main account

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