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Forum Discussion
User81
4 months agoExplorer | Level 4
External users prompted to join team when shared a file
Dirty practice from Dropbox to prompt a recipient of a shared file to be asked to join your team. This prompt confuses the recipient of the file who requests to join the team and therefore Dropbox ga...
Jay
Dropbox Staff
4 months agoHi User81, thanks for bringing this to our attention.
Are you sharing a file directly to a user's Dropbox account, or are you sharing a link to a file or folder to that user?
This will help me to assist further!
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