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Forum Discussion
Dropbox caches my system password, how do I clear it?
I installed dropbox a while ago and foolishly gave it the system password when it asked.
Now I would like to clear it out, but I don't know how.
I have uninstalled dropbox, and removed every folder and item with "dropbox" in the name under my user account's Library folder (except for the actual Dropbox files).
I removed dropbox from Accessibility permissions and from being a login account.
I rebooted and verified dropbox was not re-added.
I looked in the keychain for items containing dropbox and found none.
When I install dropbox again, it does not prompt me for my user account password OR my dropbox account password. Yet somehow it adds itself to the Accessibility permissions anyway and is logged into my account. That indicates to me that it is caching both of my passwords somewhere. I am fine with caching my dropbox password, but I absolutely am not fine with it caching my MacOS account password.
Where is the cache and how do I remove it?
- Walter
Dropbox Staff
Hi there mdubois - sorry to hear you're having issues with this.
Your account's password isn't stored in the Dropbox cache normally, but you can have a look here for more information.
As for the app remembering your credentials, have you ensured that you're logged out from any Dropbox account through the app's preferences?
Let us know more and we'll take it from there.
I have found the thing that was acting with admin rights without my permission in the system Library dropbox helper tools and that got rid of the issue with dropbox adding itself improperly to Accessibility settings without pemission on reinstall.
However, I am still missing something somewhere. Where does dropbox store the token or login info for the account on the device? Deleting the app and all the preferences didn't do that and it doesn't seem to be in the keychain.I'm looking for everything I need to delete to have Dropbox be like a clean install when I remove and reinstall it.
