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Forum Discussion
Dropbox account disappeared after signing in with Gmail
When I first created my Dropbox account long ago I used my hotmail address. When I now try to log in Dropbox says that my e-mail is xxxx@gmail. com and my files are gone. What to do?
- Rich
Super User II
ulfthai wrote:
When I first created my Dropbox account long ago I used my hotmail address. When I now try to log in Dropbox says that my e-mail is xxxx@gmail. com and my files are gone. What to do?
You likely have (had?) two accounts; one with your Hotmail address and the other with Gmail. When was the last time you signed in to the account with your Hotmail email address? If it's been more than a year, the account would have been deleted due to inactivity.
Thanks.
I never had a Dropbox g-mail account but maybe I didn't use it in one year. Does Dropbox delete an account.
Why do they say that I have a g-mail account? But not with my files.
Hi, just seeing this thread and I am having the same problem as ulfthai. I created my Dropbox account many years ago with hotmail. I can see the shared folder created with my siblings, but I cannot access any of the files (they are able to see the files) there or in my own personal folder.
