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oranges12345's avatar
oranges12345
New member | Level 2
2 years ago

Disbanding my account

Hello!

 

I am trying to disband my dropbox account and they are telling me to log into my admin credentials? What is this and how do I find that login page?

 

There actually aren't even members on a team, I am the admin and only user connected to the account. 

 

Additionally how do I access the Locked State Decision Page?

 

Thank YOU!

  • Hey oranges12345, thanks for using Dropbox and welcome to the Community!

     

    Your admin credentials should be the ones that are associated with your team's admin. Do you have access to the email address that's associated with the team admin's account?

     

    If you happen to be the team admin, you should be able to disband your team (and learn all about locked state) in this Help Center article

     

    I hope this helps!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey oranges12345, thanks for using Dropbox and welcome to the Community!

     

    Your admin credentials should be the ones that are associated with your team's admin. Do you have access to the email address that's associated with the team admin's account?

     

    If you happen to be the team admin, you should be able to disband your team (and learn all about locked state) in this Help Center article

     

    I hope this helps!

    • oranges12345's avatar
      oranges12345
      New member | Level 2

      Omg thank you so much Walter!

       

      Those were exactly the instructions I needed & I was finally able to disband the account.

       

      Appreciate your help!