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Forum Discussion
Keyonkk
3 years agoHelpful | Level 5
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
Paddy123
Explorer | Level 4
Jay Nancy.
I think there is a few of us in the same boat. Signed up years ago with an email address we no longer have access to, for whatever reason, and when we try to log back into Dropbox now it sends a 6 digit code to our old obsolete email address.
Assuming none of us have access to an old device that was used to log in before is Dropbox now impossible to log into.
Can you tell us here, are you able to authenticate our Dropbox accounts without the old email address. Yes/No
I think there is a few of us in the same boat. Signed up years ago with an email address we no longer have access to, for whatever reason, and when we try to log back into Dropbox now it sends a 6 digit code to our old obsolete email address.
Assuming none of us have access to an old device that was used to log in before is Dropbox now impossible to log into.
Can you tell us here, are you able to authenticate our Dropbox accounts without the old email address. Yes/No
tightpurchaser
2 years agoExplorer | Level 3
Jay and Nancy, as long as Dropbox sends my security code to the address I logged into I can authenticate. I just emailed Jay so that he knows that the address is mine. My ISP provided another address which I do not use here.
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