You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

EvanG's avatar
EvanG
New member | Level 2
2 years ago

Admin unable to invite me to team

My GM started a company account with 6 licenses, she tried to invite me to be part of the team but it rejected her email saying "1 email was already invited by another team".  This isn't true, the on...
Onboarding
Team member
  • EvanG's avatar
    EvanG
    2 years ago

    THANK YOU JAY! I ENDED UP ACCEPTING THE INVITE, THEN IT GAVE ME THE OPTION TO REMOVE MYSELF FROM THE TEAM.  IT'S VERY STRANGE THAT THEY DON'T HAVE A "DECLINE" BUTTON.  ONCE I REMOVED MYSELF FROM THE TEAM, MY GM THEN COULD INVITE ME TO HER TEAM.  

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi EvanG, thanks for bringing this to our attention.

 

Could you confirm what plan you're on according to this page, and if you're already a member of a team?

 

This will help me to assist further!

  • EvanG's avatar
    EvanG
    New member | Level 2
    2 years ago

    THANK YOU JAY! I ENDED UP ACCEPTING THE INVITE, THEN IT GAVE ME THE OPTION TO REMOVE MYSELF FROM THE TEAM.  IT'S VERY STRANGE THAT THEY DON'T HAVE A "DECLINE" BUTTON.  ONCE I REMOVED MYSELF FROM THE TEAM, MY GM THEN COULD INVITE ME TO HER TEAM.  

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      No worries, glad to hear you were able to resolve it. 

       

      Enjoy your week ahead!

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