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Forum Discussion

DAVEN L.

Helpful | Level 7

2 years ago

Solved

Invite new users to get free storage

Hi, so now unable to invite new users to get free storage space?

Referrals

Storage space

Greg-DB
5 years ago
Thanks for checking in. We'll make sure we don't leave a gap in coverage. If we do have to extend the migration timeline, we won't cut off the legacy Paper API.

We may in fact be updating that timeline soon, but I can't offer specifics or an official update right now.

12 Replies

Walter
Dropbox Staff
2 years ago
Hey DAVEN L. - sorry to hear you're having issues with this.

Can you please let us know what exactly is not working for you so that we can advise further?

Thanks so much!
DAVEN L.
Helpful | Level 7
2 years ago
I invite a new user but I wasn't awarded 500mb of space
- Mark
  Super User II
  2 years ago
  DAVEN L. wrote:
  I invite a new user but I wasn't awarded 500mb of space
  
  Inviting doesnt get you the space, them accepting the invite and installing on a computer gets the space (note a mobile device does not count).
  
  You can see referral status' at www.dropbox.com/referral_status
  - DAVEN L.
    Helpful | Level 7
    2 years ago
    About 10 years

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

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Hi, so now unable to invite new users to get free storage space?

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Hi, so now unable to invite new users to get free storage space?

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Hey DAVEN L. - sorry to hear you're having issues with this.

Can you please let us know what exactly is not working for you so that we can advise further?

Thanks so much!

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DAVEN L. wrote:
I invite a new user but I wasn't awarded 500mb of space

Inviting doesnt get you the space, them accepting the invite and installing on a computer gets the space (note a mobile device does not count).

You can see referral status' at www.dropbox.com/referral_status

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DAVEN L. wrote:
\n
Hi,
\n

\n
So if the brother is using dropbox install in a desktop and invite his sister and the brother log out from the dropbox and let the sister to register on the same desktop, is this a considered a valid invite and setup? If yes, will the brother get the free storage?
\n

No. Because it isnt a unique device - it may work but it will more than likely flag it as abuse and so not issue any free space at all. Too many of those like that and Dropbox may remove all referral space issued.

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