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Forum Discussion
Admin backup
Hi
We have a business account with several Tb of data, and as an Admin on our account I have been asked to provide a download/backup of all folders and files to an external drive (this is something we are going to do annually). As an Admin can I do this for all folders or only the ones that are currently shared with me?
Thanks
Hey AndrewW1,thanks for clarifying that for us.
In order to download all the content of your team, you'll need to make sure you have access to the folders via the content tab. Once this is done, you can download all of your files through your homepage.
After you've downloaded (and backed up) your content, you can remove your access from the folders you don't need to be a member of.
I hope this helps!
Hi Nancy,
Thank you for your reply.
Where abouts on the Contents page do I go to be able to back up the file contents? I tried a basic copy/paste, but when I select a folder that I am not a member of and copy/paste it to another drive it just copies the link, not the content.
I have attached a screen shot of what I see on that page.
All help greatly appreciated.
